FALL HOURS

Monday – Friday:
7:30 a.m. – 10:00 p.m.

Saturday
8:00 a.m. – 4:00 p.m.

Sunday
closed

(415) 338-1112

1650 Holloway Ave.
Business Office, C-134
San Francisco, CA 94132

INFORMATION TECHNOLOGY TECHNICIAN
$11.17/hr
Hours to be arranged, up to 20 Hours per week
-This is a student position

Working Shift:
Monday 9:00am-2:00pm
Tuesday 9:00am-2:00pm
Thursday 9:00am-2:00pm
Friday 9:00am-2:00pm

JOB FUNCTIONS

• Responsible for IT Help Desk work orders; replying to request, troubleshooting, repair & recover.
• Computer, e-mail, and network set ups, software installation/upgrades and minor hardware repairs.
• Ensure software licenses are in compliance, setting hardware and information security, virus protection is updated, and back up is being performed.
• Maintain Computer and Software Inventory List.
• Coordinate software & hardware repairs with Manufacturer/Software Developer.
• Printer Set Up and Connectivity, and coordinate repairs with Printer Service Vendor.
• Perform other duties as assigned.

JOB QUALIFICATIONS

• Computer Science or Technology related major preferred.
• Knowledge in computer/server hardware, network infrastructure, OS & applications in both Macintosh and Windows Environment.
• Focused customer service, organized and good time management skills.
• Ability to handle multiple requests/projects and prioritize work load that provides excellent IT Help Desk service.
• Ability to maintain a professional attitude while working under pressure, and meet deadlines with constantly changing priorities.
• Must be a SFSU student enrolled with a minimum of 6 units.

For more information please contact Vernon Piccinotti, Technical Services Manager at (415) 338-2730.

To be considred for the position, you must submit a cover letter to include the position you are applying for, a resume and a Student Work Availability Form to the Student Center Business Office (Conference Level C-134). If you need assistance in writing a cover letter and resume, you may contact the SF State Career Center at www.sfsu.edu/~career.

You may go here to obtain a Student Work Availability Form, or to the Student Center Business Office (Conference Level C-134).

www.sfsustudentcenter.com

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