INFORMATION TECHNOLOGY TECHNICIAN
$11.17/hr
Hours to be arranged, up to 20 Hours per week
-This is a student position

JOB DESCRIPTION

• Responsible for IT Help Desk work orders; replying to request, troubleshooting, repair & recover.
• Computer, e-mail, and network set ups, software installation/upgrades and minor hardware repairs.
• Ensure software licenses are in compliance, setting hardware and information security, virus protection is updated, and back up is being performed.
• Maintain Computer and Software Inventory List.
• Coordinate software & hardware repairs with Manufacturer/Software Developer.
• Printer Set Up and Connectivity, and coordinate repairs with Printer Service Vendor.

JOB QUALIFICATIONS

• Computer Science or Technology related major preferred.
• Knowledge in computer/server hardware, network infrastructure, OS & applications in both Macintosh and Windows Environment.
• Focused customer service, organized and good time management skills.
• Ability to handle multiple requests/projects and prioritize work load that provides excellent IT Help Desk service.
• Ability to maintain a professional attitude while working under pressure, and meet deadlines with constantly changing priorities.
• Must be a SFSU student enrolled with a minimum of 6 units.

For more information please contact Vernon Piccinotti, Technical Services Manager at (415) 338-2730. Applications are available in the Student Center Business Office, C-134 (Conference Level) or online at www.sfsustudentcenter.com/jobs.

Please attach resume to application.

www.sfsustudentcenter.com

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