Frequently Asked Questions

Q: Do I need a Web User Account to reserve a room?
A: We strongly encourage you to reserve online, however for immediate assistance, you may also contact us via email or by phone. To be able to request rooms online, you will need to create a Web User Account at: http://130.212.45.65/AccountManagement.aspx
(Please allow up to one to two days for approval)

Q: My Web User Account is not working. What do I do?
A: Please contact the Meeting Services Office during our business hours:
Student Center Meeting Services Department Office, T-123
Monday – Friday, 9:00 am – 5:00 pm
(Hours subject to change due to CCSC Building Hours & SFSU Campus closure)

Q: Can I reserve for the upcoming Spring 2012?
A: Yes, the Meeting Services Department will accept ALL requests for the 2011-2012 Academic Year. We look forward to working with you!

Q: Can I request multiple dates and/or rooms?
A: Yes, you can make any number of requests. The Meeting Services Office will contact you if there are any concerns regarding your reservation.

Q: What is a Wait List?
A: Other organizations may request your space and the Meeting Services Department will add them on a Wait List in case there is a cancellation. Be advised however that a Wait List is not confirmed space. Please check back frequently to verify the status of your request.

Q: How can I cancel my reservation request?
A: We kindly request that all cancellations be posted in writing as early as four (4) weeks for spaces such as Jack Adams Hall and special events. All meeting room cancellations are expected in writing as early as two (2) weeks ahead.

Q: How do I make Audio and Visual requests?
A: You can request Audio, Visual, and Room Set-Up for any reservation, however you will need to contact the Technical Services Manager for approval: Vernon Piccinotti, Technical Services Manager, Room T-122, (415) 338-2730, vjp@sfsustudentcenter.com

Q: I am part of a student organization. What are the room charges?
A: Fees for student organizations reservations are waived, however if there is an off-campus or a university department co-sponsoring, there will be a charge for the use of the space. Reservation outside of the Student Center?s usual building hours will also be assessed for charges and staffing.

Q: I am an off-campus or SFSU University/Department organization. What are the room charges?
A: Please click here for room reservation charges and room capacities: http://sfsustudentcenter.com/services/rates.php. Charges for staffing will also be assessed, depending on the nature of your event.

Q: How long will it take to process and approve my room reservation?
A: All off-campus and University/Department requests are subject to review, and depending on your request, may take 2-3 for confirmation and pricing. All Student Organization reservations are subject to LEAD review. Check back often and we?ll be happy to update you accordingly!